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Interpreting user-generated content
what makes a blog believeable?
pp. 81-89
Abstract
Blogs have democratized participation for everyone who wants to publish on the Internet. This trend, however, is problematic for readers trying to determine trustworthy and believeable sources. This blog diary study, allowed us to understand what aspects influenced believability and ultimately utililty through capturing routine blog-surfing behaviors. We found that literary appeal constituted by authentic and personalized stories positively influence the believability of blogs. Blogs that stimulated readers' desire for novel and rare information also enhance their believability. Other factors that significantly correlated with believability included aesthetics, matching information needs and user expectations.
Publication details
Published in:
Ant Ozok A, Zaphiris Panayiotis (2011) Online communities and social computing: 4th international conference, OCSC 2011, held as part of HCI international 2011. Dordrecht, Springer.
Pages: 81-89
DOI: 10.1007/978-3-642-21796-8_9
Full citation:
Ahmad Rahayu, Lutters Wayne G. (2011) „Interpreting user-generated content: what makes a blog believeable?“, In: A. Ant Ozok & P. Zaphiris (eds.), Online communities and social computing, Dordrecht, Springer, 81–89.